The Team

The CruiseBizXperts know each other very well and worked together for many years developing one of the most successful cruise lines.

Arne Wölper

Marine & Technical Operation, Organisational Development, Safety 

  • Over 20 years experience at top management level inManagement of highly interdisciplinary and interdependent departments and processes within cruise and maritime industry
  • Strategic organizational development
  • Systematic change management
  • EBIT optimization in complex environment
  • Crisis management, head of shore ERC
  • Safety management (Designated Person Ashore) 

Michael Rohr

Hotel Operations

  • 20 years of accomplishment in the hotel, entertainment and hospitality industries, leading operations for different top cruise lines and hotel resorts
  • Performance-driven leader with proven experience in new builds, project management and daily operation
  • Strategic thinker with strong analytical skills and ability to envision long-term operations objectives to ensure continued growth
  • Strong expertise in implementation of all guest touch points
  • Culturally diverse expert with international management experience within a multilingual environment

Gunnar Bock

Digitization of on-board Processes, IT Project Managements

  • 15 years of IT experience – systems on cruise ships
  • Network-, WIFI-, and server infrastructure
  • IT project management specialized in yard and newbuilds
  • Software development specialized for mobile applications
  • Consulting and support for the following ship applications:
  • Property Management Systems
  • Point of Sales Systems
  • Infotainment Systems for cruise ships
  • Door Lock Systems
  • Supply Chain Systems for F&B and technical equipment

Dr. Karl-Ludwig Zerbin

Port Management/Logistics

  • 40 years Executive responsibility in multinational liner, cruise and cruise terminal companies
  • Development of business concepts and project management
  • Designing strategic itinerary and routing versions
  • Ships dispatch at ports and destinations Port Operation – organization of logistic processes (embarkation/disembarkation, luggage handling, store supply, disposal, etc.)
  • Highest expertise in negotiating port and terminal contracts
  • Ships chartering (in/out)


Lars Orfert

Security Management

  • 15 years of experience in high professional security management
  • Successfully established security concepts and assessments for holistic corporate security approach
  • Leading internal investigations and security audits
  • Change management
  • Project management
  • Risk management
  • Recruiting and training

CruiseBizXperts . Jappopweg 9b . 25421 Pinneberg, Germany, Tel.: +49(0)4101-850617 . info@CruiseBizXperts.com